Refund policy

All sales are final. No refunds will be issued once a purchase has been made. This policy applies to all products and services sold on our website.

Regrettably, we do not provide refunds for change of mind. However, if your item is damaged, please contact us at the email address below:

hellodriedflowersph@gmail.com

We will gladly discuss a replacement with you.

Shipping

You will be responsible for your own shipping costs when returning your item. Orders' original shipping costs are non-refundable.

There are a few exceptions to this policy. We will issue a refund if:

• The product is defective or damaged.
• The product is different from our website.
• We need to correct a mistake in processing your order.

To request a refund, please contact us within 30 days of your purchase. We will need to investigate your request and may require you to return the product to us.

If your request is approved, we will refund the original payment method. This may take up to 10 business days to process.

Thank you for your understanding. We hope you enjoy your purchase!

Please note that this policy is subject to change. We will update this policy if there are any changes.